Shipping policy

ZYLOXIA currently ships to the United States and Canada. For eligible U.S. orders, we offer free tracked shipping with an estimated delivery time of 5–11 business days.


Please note that delivery times are estimates only and may vary due to carrier delays, weather conditions, address issues, or circumstances outside of our control. Tracking information will be provided when available after your order has been shipped.


For Canada, shipping availability, charges, and estimated delivery information will be shown at checkout based on your destination and the available shipping method.


Before completing your order, please review your shipping address carefully. If you notice an error, contact ZYLOXIA promptly. We cannot guarantee that address changes will be possible once your order has started processing.


For delayed or missing shipments, please contact us through the Contact page. ZYLOXIA will help review your tracking information and work with our shipping and fulfillment provider when appropriate.